Terms of service

Terms of Service 

1. Overview

This website is operated by The Haveli Room. Throughout the site, the terms “we”, “us”, and “our” refer to The Haveli Room. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service. These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.


2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site. You must not use our products for any illegal or unauthorised purpose. You must not transmit any worms, viruses, or destructive code. A breach of any Terms will result in immediate termination of your Services.


3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.


4. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon as the sole basis for decision‑making. We may update content at any time, but are not obligated to do so.


5. Modifications to the Service & Prices

Prices for our products may change without notice. We reserve the right to modify or discontinue the Service at any time without liability.


6. Products & Services

Certain products may be available exclusively online. These items may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy. All returns, cancellations, and refund procedures are governed by our Return & Refund Policy.

We make every effort to display colours and images accurately, but cannot guarantee exact colour representation on all devices. We reserve the right to limit sales, quantities, or discontinue products at any time.


7. Accuracy of Billing & Account Information

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information. All order‑related communication will be sent to: thehaveliroom@outlook.com


8. Optional Tools

We may provide access to third‑party tools. We offer these “as is” without warranties and without endorsement. Use of optional tools is at your own risk.


9. Third‑Party Links

Third‑party links may direct you to websites not affiliated with us. We are not responsible for their content or accuracy.


10. User Comments & Submissions

If you submit comments, feedback, or creative ideas, you grant us permission to use, edit, publish, and distribute them without restriction. We are not obligated to maintain comments in confidence or respond to them. You agree that your comments will not violate any rights, including copyright, privacy, or intellectual property.


11. Personal Information

Your submission of personal information is governed by our Privacy Policy.


12. Errors, Inaccuracies & Omissions

Occasionally, information may contain typographical errors or inaccuracies. We reserve the right to correct these at any time without prior notice.


13. Prohibited Uses

You are prohibited from using the site or its content for:

  • unlawful purposes

  • soliciting others to perform unlawful acts

  • violating regulations or laws

  • infringing intellectual property

  • harassment or discrimination

  • uploading viruses or malicious code

  • collecting personal data

  • interfering with security features

We reserve the right to terminate your use of the Service for violating any prohibited uses.


14. Disclaimer of Warranties & Limitation of Liability

We do not guarantee uninterrupted, timely, or error‑free service. You agree that your use of the Service is at your own risk. In no case shall The Haveli Room be liable for any injury, loss, claim, or damages arising from your use of the Service or products.


15. Indemnification

You agree to indemnify and hold harmless The Haveli Room from any claim or demand arising from your breach of these Terms.


16. Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will continue in full force.


17. Termination

These Terms remain effective unless terminated by either party. You may stop using the Service at any time. We may terminate your access without notice if you fail to comply with these Terms.


18. Entire Agreement

These Terms constitute the entire agreement between you and us.


19. Governing Law

These Terms are governed by the laws of England and Wales.


20. Contact Information

Questions about the Terms of Service should be sent to: thehaveliroom@outlook.com